Shipping policy
At D'MAX LLC, we are committed to delivering your order quickly, safely, and reliably.
Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–21 business days (where available)
Delivery times are estimates and may vary due to weather, carrier delays, or customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can monitor your package's delivery status.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. D'MAX LLC is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
D'MAX LLC
Email: contact@dmax.com